ClearFiber
Located in West Virginia, ClearFiber is a dynamic telecommunications and Internet service provider, offering fiber-optic Internet, high-speed Internet, and comprehensive phone and television services. Since 2017, the company has been dedicated to providing 1GIG and 10GIG services to both homes and businesses at competitive prices, ensuring accessibility and affordability.
ClearFiber serves a broad region, including Morgantown, Westover, Star City, Cheat Lake, Fairmont, Monongalia, and Marion Counties in West Virginia and Waynesburg and Washington Counties in Pennsylvania. Over the years, the company has continuously upgraded its infrastructure, expanded its team, and added new equipment to keep pace with technological advancements and deliver exceptional customer service.
Providing Fiber-Optic Internet Service to Cities and Neighborhoods
One of ClearFiber's hallmark services is the provision of cost-effective and rapid Internet to rural areas, a crucial service given recent Federal Communications Commission (FCC) statistics indicating that about 24 million Americans still lack home broadband Internet service, with 28% residing in rural areas.
ClearFiber is committed to ensuring reliable and open Internet access and has made significant strides in extending broadband services to underserved communities. Notably, it constructed a broadband system through the heart of Greene County and Washington County, Pennsylvania, enhancing connectivity for more than 2,000 homes previously lacking high-speed Internet or plagued by unreliable service.
Additionally, ClearFiber aims to deliver record-breaking Internet speeds. It has developed a new fiber-optic network designed to connect households and businesses to the Internet with ultra-fast gigabit speeds at prices substantially lower than those offered by traditional cable providers (1 Gigabit equals 1,000 Megabits, about 100 times faster than typical cable speeds).
ClearFiber’s fiber-optic Internet service allows users to download files instantly and stream video content without interruptions. This service is particularly beneficial for businesses, enabling the smooth transfer of large files and uninterrupted Zoom, Teams, and Google Meet sessions.
Users also enjoy lag-free gaming, uploading, and streaming on platforms like Netflix, Hulu, Apple+, Peacock, Paramount, and more. High-definition movies can be downloaded in just 10 seconds and up to 100 photos in only three seconds.
Fast upload speeds further facilitate easy file sharing with friends and colleagues and support crystal-clear video calls via applications like WhatsApp and Skype.
ClearFiber collaborates with municipal governments to manage the construction and installation required to deliver fiber-optic Internet to both commercial and residential areas effectively.
Customers frequently praise ClearFiber for its affordability, the quality of its high-speed connections, and its proficient troubleshooting services. One customer, after switching from a primary cable provider, remarked, “ClearFiber goes above and beyond.”
HD Quality Phone Service for Enhanced Customer Experience
ClearFiber’s phone service features high-definition (HD) audio quality, utilizing wideband audio technology to provide clients with a seamless calling experience that upholds the highest standards for voice calls and includes effective noise reduction.
This HD service significantly enhances customer interactions by ensuring that all communications are precise and efficient, which is vital for maintaining effective business relationships.
Television Packages Available
ClearFiber offers several high-definition television packages designed to meet diverse consumer entertainment needs. Whether customers are fans of sports, movies, news, or TV shows, they have multiple options: the Pro package includes over 37 channels, the Advanced package offers more than 60 channels, and the Ultimate package provides more than 80 channels. Premium channels such as HBO, Cinemax, Showtime, and Starz are also available.
Customers can access these television services on any Roku device, which ClearFiber provides for a monthly fee.
ClearFiber’s Business Solutions
ClearFiber provides a variety of essential business solutions, including:
- Internet Services: Tailored for both small and large companies.
- Security: Installation of robust firewalls to protect against viruses and cyber threats.
- Phone Service: Adaptable solutions that grow with the needs of businesses.
- Fiber: Utilizing both AirFiber and Fiber networks for enhanced connectivity.
- 24/7 Support: Staff ready to assist businesses at any time.
- Data: Ensuring connected offices across multiple locations.
- TV Service: Partnering with DirectTV to offer a broad range of television services.
- IT Management: Expertise in internal IT support, saving companies money and ensuring quality.
These solutions are designed to meet varying business needs, each supported by 24/7 technical assistance.
ClearFiber’s effectiveness in satisfying the demands of its business clients is evident, as 98% of them never need to contact support after installation—they enjoy the service.
Working with Communities
ClearFiber is deeply committed to more than just providing Internet, phone, and television services; it actively contributes to community welfare. For example, it supports the Scott’s Run Settlement House in Osage, West Virginia, which addresses food insecurity in Monongalia County.